Your inquiry.
Handled with care.

This notice explains how Problem Solved Software handles information shared through this website.

What you share

The consultation form asks for your name, business name, email, service needed, the problem you want to solve, budget range, and desired timeline. Phone and current website are optional. Please don’t include passwords, payment details, or sensitive personal information.

Why it is used

Your details are used to review your inquiry, discuss your project, and respond to you. Submitting a form does not subscribe you to a newsletter. This site has no advertising or analytics scripts and does not send form contents to analytics.

Where it goes

When delivery is configured, the server sends your inquiry through Resend to the business’s notification mailbox, currently Gmail. Your email is used as the reply address. The website is hosted on Railway. A small SQLite database on a Railway volume holds abuse-prevention and duplicate-submission records. These providers process information to deliver their services and may retain operational logs under their own policies.

What the website stores

The application database does not store your inquiry text or contact fields. It stores a keyed digest of the submission, a random reference, delivery status, and timestamps to prevent duplicate emails. It also stores a keyed digest of the connecting IP address in a short-lived rate-limit record. Raw IP addresses and message contents are not written to application logs.

Duplicate-submission records become eligible for deletion after 7 days; rate-limit records after 24 hours. Cleanup runs with incoming form traffic, so expired records may remain longer while the site is idle. Hosting backups may retain deleted records according to the provider’s backup policy.

Email and your browser

Inquiry text remains in the open form during an unsuccessful attempt so you can retry. It is not saved to browser storage by this application. Closing or reloading the page can discard it. Copies sent by email are subject to Resend’s and the mailbox provider’s retention settings. Mailbox copies remain until manually deleted; no automatic mailbox deletion schedule is currently configured. You may request deletion using the contact address below.

Questions or requests

Contact jemmons811@gmail.com to ask about an inquiry or request deletion of the business’s copy, subject to any applicable recordkeeping requirements.